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Data, privacy, and security for AI generated Insights
Data, privacy, and security for AI generated Insights

Learn about the measures in place to keep your data secure and private.

Updated over a month ago

At Optimal, we’re dedicated to the highest standards of data security and privacy across our platform, including our AI capabilities. By using AWS Amazon Bedrock for AI Insights, we ensure that your AI Insights are supported with industry-leading protection and compliance.

Amazon Bedrock adheres to industry-leading standards for compliance, including: ISO, SOC, CSA STAR Level 2, GDPR, and HIPAA eligible. Learn more about Amazon Bedrock.

Amazon Bedrock is a FedRAMP High authorized service in the AWS GovCloud (US-West) Region. FedRAMP High authorized with the highest level of security certification provided under the Federal Risk and Authorization Management Program (FedRAMP) for cloud services used by U.S. federal agencies.

Amazon Bedrock uses encryption to protect data at rest and data in transit.

The AI Insights capabilities in Qualitative Insights are separated by customer and the data you submit to AI Insights will not be used to train other AI models.

  • Limited Use: You control the data you submit and it will only be used within the scope of your chosen study.

  • No External Model Training: Our AI model does not use your data to train other models.

  • Ownership: You own all Customer Data outputs generated by our AI model.

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