Optimal Workshop ("Optimal") are updating our Terms of Service and Privacy Notice which applies to the Optimal Workshop products you use.

We’re making these updates to clarify customers’ rights and Optimal’s obligations concerning customer data, to update the Privacy Notice in line with international data protection laws, and to align our Terms of Service with our updated data retention policy.

Below is a summary of changes to our Terms and Privacy Notice. We recommend that you carefully read the fully updated Terms of Service and Privacy Notice, which will both become effective on September 17, 2021.

Terms of Service

  • We’ve made changes to further clarify the definitions of “Customer Data” and “Optimal Data”

  • We have further clarified the scope of the permissions (or rights) that you grant Optimal Workshop to Customer Data when using our services.

  • We've updated our data retention policy to ensure that data deletion requests are actioned after a 30-day grace period.

  • We have updated our Terms to incorporate requirements under the California Consumer Privacy Act (CCPA) and EU/UK Data Protection Laws, including providing further detail around our commitment to make reasonable efforts for notifying you in the event of a data loss or breach.

  • We have provided clarifying language throughout the agreement around Optimal Workshop’s liabilities.

  • We have also added further clarification around customer obligations and responsibilities when using Optimal Workshop services.

Privacy Policy

  • We've made adjustments to better describe the information we collect, either directly from you, from third parties or automatically when you use our Services or interact with us, as well as disclosures around how we may use and share this information with third parties.

  • We’ve clarified our terms regarding specific privacy rights available to you under the California Consumer Privacy Act (CCPA) and EU/UK Data Protection Laws.

  • We have provided additional detail on international data transfers, including our commitment to ensure that approved transfer mechanisms are in place to protect your personal information.

  • We have also provided further details around your rights to your personal information, how you access this information and how to contact us with privacy-related requests.

Please note that some of the updates may not apply to you if your organization has a separate agreement with Optimal Workshop covering your use of our services.

If you continue to use our products and services on or after September 17, 20‍21, you are agreeing to the updated Terms of Service and Privacy Notice. If you do not agree, you can choose to discontinue using the products and services and close your Optimal account before these updates come into effect.

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