Optimal

Transform user interview videos into instant insights and highlight clips with AI.

Interviews

Find out more about what’s available now and what’s coming next.

An introduction to Interviews and our future roadmap

Learn how to get started in Interviews by uploading your own videos and recorded interviews.

How to create an Interviews study and upload new videos

Learn how to set up your calendar availabilities for interviews and let participants book sessions directly. Customize your email confirmations and messages.

Setting up your Interviews schedule

Learn how to get set up with your video conferencing tool to automatically generate session links and attach links to your scheduled sessions.

Integrating Zoom, Google Meet, and Microsoft Teams with the Optimal Scheduler

Learn how to set up automatic recording for sessions conducted on Zoom, Google Meets, and Microsoft Teams.

How to automatically record interviews with the Optimal Recorder

Learn more about how Interviews work in Optimal and frequently asked questions.

Interviews FAQs

Learn how to connect your Google Calendar or Microsoft Outlook calendar to the Optimal Scheduler.

Connect your Google or Microsoft Outlook calendar to the Optimal Scheduler

Getting started with Interview projects and uploading your videos

Getting started

Learn more about the Insights section under Interviews.

An overview of AI Insights, Summaries, and Topics in Interviews

Learn how to get started and use AI Chat to dig deeper into your interview insights.

How to use AI Chat

Learn how to get the most out of AI Chat in Interviews and tips for asking great questions.

Best practices for using AI Chat

Learn about the AI technology used to generate Insights in Optimal

How AI works in Interviews

Learn about the measures in place to keep your data secure and private.

Data, privacy, and security considerations for AI in Interviews

Learn about our approach to incorporating AI capabilities into Optimal.

Our AI guiding principles

Learn about AI insights and chat in Optimal Interviews.

Exploring with AI

Get quick guidance for accessing and using highlight reels.

A guide to highlight reels in Optimal

Learn about AI generated transcripts in Optimal Interviews.

How transcripts work in Optimal

Learn more about your options for reviewing your videos once they've been uploaded to Optimal Interviews.

Viewing and downloading your uploaded videos

Learn how to share and download key takeaways and user clips to inform product and stakeholder decisions.

Downloading and sharing

Learn about reviewing and sharing insights, highlight reels, and clips.

Reviewing and sharing

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Customer stories

Release notes

Terms of Service

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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