Help & Support

Read, watch, listen and learn. We're here to help!


How to use the Treejack tabs to create a tree test

See all 7 articles

Advice for running effective tree tests using Treejack

How to understand and analyze your Treejack results


How to use the OptimalSort tabs to create a survey

See all 7 articles

How to select and organize your cards and categories

How to understand and analyze your OptimalSort Results

See all 11 articles


How to use the Chalkmark Tabs to create a survey

How to understand your Chalkmark results

Recruiting and managing study participants

How to source and recruit study participants

How to manage study participants

Accounts, subscriptions, and policies

How to manage your subscriptions and payments

How to manage your account settings

Technical and policy information

See all 7 articles

Ask Us a Question

If you couldn't find the information your were looking for within our knowledge base, email your question to