Reframer is currently in beta, which means this content is too! We'll do our best to update it promptly as improvements are made. Thanks for your patience and feedback as we work on making Reframer awesome. Notice something that needs work? Please email firstname.lastname@example.org.
When you create a new Reframer study, you'll be presented with the overview, which acts as a high-level summary of your study. Here you can add study objectives and any reference links you’d like to include (for example, to a prototype, discussion guide or participant register.)
This is also where you can add and view the sessions you’ve created for your study and add any relevant session information (such was demographics or background information about your participant).
From here, you can also navigate to the Tags tab, where you can create and edit any tags you intend to use during your study.
If you’re running several rounds of research for your project, we recommend creating separate studies for each round to make it easier to analyze your results.
Click on the header to give your study a name. Give it a meaningful name that’s consistent with your other project documentation and that will make sense to others working on the study.
This section is useful for recording study objectives, client details, projected dates, participant numbers, project owners, and so on. Use this space for information that will contribute to consistency across your study, be useful for anyone else who contributes to the study, and that will make sense over time.
Use the reference links field to store any external links to prototypes, discussion guides, participant registers and any other external resources you want you and your team members to access.
A session is where you and your team capture observations during a user research session.
You can use Reframer sessions to collect research data from a variety of sources — user interviews, usability tests, focus groups, and even open text survey responses.
If you already know the details of your upcoming sessions, you can add new sessions as soon as you create your study. There are no limits on the numbers of sessions you can create or the amount of observations you can capture in each session.
Give your session a meaningful name that will make for easy reference for you and your team. For example, if you’re running sessions with individuals, you could include the participant number, their name and the session date (P1 - Samuel - 15 April).
To protect participant privacy during your research, avoid using any identifiable information and use a unique participant identifier instead.
When you create a new session, you have the opportunity to add additional session information. Use this area to capture participant information or specific session details that will be useful to you and your team members in the future, such as demographic information, user types, experience level or devices used. Session notes can be accessed from the study overview screen as well as inside the session itself.
This area will show and allow you to manage all the tags associated with your study. Tags are used to mark observations that contain interesting or relevant information, making it easier to identify patterns in participants’ responses during analysis later on. For example, a large number of observations tagged with 'signup' and 'frustration' across multiple different sessions would indicate a potential area of concern. Read more about creating and managing your tags here.