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Using the Scheduled tab in Optimal Moderated Recruitment

Understand what options are available to you in the Scheduled tab in Optimal Moderated Recruitment in Optimal Interviews.

Once you start booking sessions, the Scheduled tab within a profile (Manage > Profile > Scheduled) gives you a view for what's coming up.

Sessions are grouped by day. From here you can:

  • Message the participant directly (the chat icon), with a dot indicating unread replies.

  • View Details to see their applicant profile.

  • Join call, and Optimal will indicate if automatic recording is enabled.

  • Reschedule, Mark as no show, or Mark as completed for sessions that have just wrapped up. A "How was the session?" prompt appears once a session's end time passes, so you don't lose track of following up.

Sessions that have past are labelled are Finished and you can mark them as a no show, click to reschedule, or mark as completed.

This tab is scoped to one profile at a time. For a combined view across all your profiles and a look at your interviews calendar, go to Manage > Scheduled sessions.

You can also access the same options – message, view details, join call, reschedule, mark as no show, and mark as completed – under Schedule session in the sessions section under the calendar.

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