There are three different ways to build tasks in your prototype tests. You can set a correct destination, where the task will be deemed a success if the participant ends the task once they reach that page of your prototype.
You can set a correct pathway, where the task will be deemed a ‘direct success’ if the participant follows that pathway to the intended destination page. In this circumstance, if a participant does not follow the exact path, but does make it to the destination, the task will be labeled an ‘indirect’ success. You can add as many correct pathways or destinations as you like. The third option is to create a task without a correct answer. We’ll walk you through each option.
Adding tasks to your prototype test
Click on the ‘tasks’ tab and enter your task text in the box below.
2. Now it’s time to select a starting screen, this is where your participants will begin their task. Click on the starting screen, then click 'Select'.
3. Next, you need to add a correct answer to your task. Click ‘+ Add a correct answer’.
4. From here, you can decide to set either a correct destination, or a correct pathway.
Setting a correct pathway
Navigate your prototype on the right to create the ‘pathway’. The 'correct pathway' you create will become visible on the left of this modal. To delete a step on the pathway, hover over the page and hit the delete icon.
When you have completed your pathway, click on ‘Save pathway'. You can add as many correct pathways as you would like to test.
Setting a correct destination
This is the same process as selecting a starting screen, simply select the screen that you want your participants to reach and hit, “set as correct destination”. If your participants reach this screen and then end their task, the task will be considered ‘successful’.
Creating a task without a correct answer
If you want to create a task without a specific correct answer, you can! For instance, you might ask participants to explore your prototype and share their thoughts. After adding your task description and the starting screen for the task, simply leave the correct answers section blank. We recommend including a post-task question to gather feedback on your design or any other information you need.
When you create a task without a correct answer, participants will be marked as 'complete' instead of 'successful' or 'failed.' Those who finish the task are recorded as complete, those who skip the task immediately are marked as direct skips, and those who click around before skipping are marked as indirect skips.
If you decide to add a correct answer after launching your study, you can do so, and all existing results will be re-categorized as successes or failures accordingly. Any edits you make to the task copy or correct answers will be retroactively applied in analysis.
Can I update a correct answer for a task after the study has launched?
If you forget to add a correct pathway or select the wrong option for your task, you can go back at any time and fix it, even after the study is live. This new correct pathway will be retrospectively applied to your results, so you don’t lose any participant insights.
Task Options
There are a number of ways you can customize the way participants are presented with tasks and the options available to them.
Allow participants to skip tasks
Depending on the nature of your study it may or may not be appropriate for participants to skip tasks that aren't relevant to them or that they aren't sure about. You can control this option via the 'Allow participants to skip tasks' checkbox.
Start tasks immediately
When checked participants will be asked if they are ready to start before each task begins via a button. When unchecked tasks begin immediately after the previous one is completed.
Randomize task order
If the order in which participants take your tasks isn't critical you can randomize the order in which they are presented to reduce the risk of earlier tasks biasing responses to later ones. When randomized task order is enabled there are two additional options.
Show each participant a selected number of task(s)
In addition to randomizing the task order any given participant will only see the number of tasks you select. This can be useful if you have more tasks than it is reasonable to expect any single participant to complete as it distributes your complete set of tasks over multiple participants.