There are three different ways to build tasks in your prototype tests.
Correct destination: Define a destination screen. The task is marked as successful when a participant ends the task on that screen.
Correct pathway: Define a specific path to the destination. The task is a direct success if participants follow that exact path. If they reach the correct destination but take a different route, it’s counted as an indirect success. You can set multiple valid pathways or destinations.
No answer: You can also create a task without a correct answer.
Adding tasks to your prototype test
Click on the Tasks tab and enter your task text in the box below.
2. Select a starting screen. This is where your participants will begin their task. Click on the starting screen, then click Select.
3. Next, you need to add a correct answer to your task. Click + Add a correct answer.
4. From here, you can decide to set either a correct destination, or a correct pathway.
Setting a correct pathway
Navigate your prototype on the right to create the pathway. The 'correct pathway' you create will become visible on the left of this modal. To delete a step on the pathway, hover over the page and hit the delete icon.
When you have completed your pathway, click on Save pathway. You can add as many correct pathways as you would like to test.
Setting a correct destination
This is the same process as selecting a starting screen, simply select the screen that you want your participants to reach and hit, Set as correct destination. If your participants reach this screen and then end their task, the task will be considered successful.
Creating a task without a correct answer
If you want to create a task without a specific correct answer, you can.
For instance, you might ask participants to explore your prototype and share their thoughts. After adding your task description and the starting screen for the task, simply leave the correct answers section blank. We recommend including a post-task question to gather feedback on your design or any other information you need.
When you create a task without a correct answer, participants will be marked as complete instead of successful or failed. Those who finish the task are recorded as complete, those who skip the task immediately are marked as direct skips, and those who click around before skipping are marked as indirect skips.
If you decide to add a correct answer after launching your study, you can do so, and all existing results will be re-categorized as successes or failures accordingly. Any edits you make to the task copy or correct answers will be retroactively applied in analysis.
Can I update a correct answer for a task after the study has launched?
If you forget to add a correct pathway or select the wrong option for your task, you can go back at any time and fix it, even after the study is live. This new correct pathway will be retrospectively applied to your results, so you don’t lose any participant insights.
Task Options
There are a number of ways you can customize the way participants are presented with tasks and the options available to them.
Allow participants to skip tasks
Depending on your study, it may be useful to let participants skip tasks that don’t apply to them or that they’re unsure about.
Clickable area flashing
When enabled, clickable areas are briefly highlighted to guide participants on where they can click within the prototype.
Tasks end automatically
Tasks can be set to end as soon as participants reach the correct destination. When this is enabled, the Finish task button for participants is hidden.
Randomize task order
If task order isn’t important, you can randomize it to reduce bias from earlier tasks influencing later responses.