Optimal Workshop

How to capture observations in the Qualitative Insights tool

Take notes and capture observations

How to review your observation and prepare them for analysis in the Qualitative Insights tool

Import observations into our Qualitative Insights tool using copy and paste or our CSV file template.

Learn how to import interview transcripts into our Qualitative Insights tool to easily create and tag observations.

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company.

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