What you cannot change in your survey settings after launch

We put these restrictions in place to maintain the integrity of the data you collect.

After launching a survey, the following settings are locked and cannot be changed:

  • Participant identifier
  • Pre, post and post task study questions
  • Screening questions
  • Study password
  • The tree and tasks (Treejack)
  • Cards and card options (OptimalSort)
  • Categories and category options (OptimalSort)
  • Tasks and task options (Chalkmark)
  • Uploaded images (Chalkmark)
  • Study URL

For all draft and live surveys, you can change:

  • Study name
  • Appearance settings (logo and background color)
  • The welcome, instructions, thank you and closed study messages
  • The study closing rule
  • The defined correct nodes and correct areas in Treejack and Chalkmark tasks respectively.