What you cannot change in your survey settings after launch

We put these restrictions in place to maintain the integrity of the data you collect.

After launching a survey, the following settings are locked and cannot be changed:

  • Participant identifier
  • Pre, post and post task survey questions
  • Survey password
  • The tree and tasks (Treejack)
  • Cards and card options (OptimalSort)
  • Categories and category options (OptimalSort)
  • Tasks and task options (Chalkmark)
  • Uploaded images (Chalkmark)

For all draft and live surveys, you can change:

  • Survey name
  • Survey url
  • Appearance settings (logo and background color)
  • The welcome, instructions and thank you messages
  • The survey closing rule