Our Terms of Service does not permit refunds for purchases made in error, but we understand that accidents can happen. Our support team is happy to chat to you about this further. 

By default, when you purchase a subscription with Optimal Workshop it will automatically renew at the time of expiry. You can turn off automatic renewal at any time from the ‘My plans’ tab on the 'My account' page.

Once you turn off automatic subscription renewal, you won't be charged again, but you are responsible for whatever charges have already been incurred. For example, if your renewal is due on the 18th of July and you cancel on the 24th of July, your payment will have already gone through — but you won't be charged again after that.

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