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An overview of Sessions in Usability Testing

Learn about your options under the Sessions section in Usability Testing.

Main Sessions page

On the main Sessions page, you'll get a clear view of where each participant stands in your study along with quick ways to act on your sessions.

  • Status at a glance: See Participant, Status, and Time in one clean table view, so you can track how each session is progressing.

  • Synthesis tracking: Tabs - Ready for Review (not yet added to your automated summaries, key themes, and insights), Integrated, and Exclusions - show exactly where each session sits.

  • Quick session management: Use the three-dot menu on any session to reset to pending or exclude.

Individual Session page

Each session contains the full recording of an individual participant completing the study.

Click on a participant's identifier (e.g. Seahorse) on the main Sessions page to view their individual session video and responses.

  • View task and question results.

  • Jump between tasks or questions. This will also take you to the timestamp in your session recording

  • See the transcripts and quotes associated with each task.

  • Download the video

  • Exclude session

If needed, you can exclude a session from results and insights by clicking on the three dots (⋮) associated with a session on the individual page or main Sessions page.

After excluding a session, you will need to click on Regenerate results at the top of the Session page to refresh the insights and results.

Find out more in the Regenerate results section in this help doc below.

An excluded session will then move to the Exclusions tab of the Sessions page. You can click on the three dots (⋮) associated with a session to reset to pending or delete a session.

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