Follow these steps to set up and run a native mobile app test as part of Optimal's Usability Testing tool.
1. Add a study section
Start by adding a new study section and select Native Mobile App as the section type. Add a your iOS and/or Android link.
2. Set up your section
Add a section title for your internal reference.
Optional options:
Show instructions: You can customize these participant instructions as needed.
Randomise section: When enabled, this section will be shuffled with other randomised sections.
Randomise tasks within this section. When enabled, tasks in this section will appear in random order.
3. Add tasks & app links
One task will be automatically created when you add a study section. Add a task title for your internal reference, task instructions, and iOS or Android link.
You can choose to add in a deep link, which will open a specific page or location within your app. User testers who already have the app installed will be directed here when they start the study. If you don't provide a deep link, participants will open the app from its default starting point.
To add additional tasks, click on Add a task.
Reordering tasks
To reorder tasks, hover over the task icon, then click and drag and drop to reorder.
Deleting & duplicating tasks or sections
Use the three dots (⋮) in the top right of any selected task or section to duplicate or delete it. You can duplicate both prototype tasks and their post-task questions to save time.
Testing multiple mobile apps
If you want to test a different mobile app, add a new study section for each one. This keeps your study organized and avoids confusion for participants.
Best practices
Keep the full study in mind: While you can add unlimited sections and tasks, longer studies can lead to participant fatigue.
Prioritize key tasks: Focus on the most important flows or questions you need answered.
Balance structure and exploration: Combine guided tasks with open exploration to get both usability data and natural feedback.