What's the difference between Optimal pricing plans?
To view our most up-to-date pricing plans and compare features, please visit the Pricing page.
| Starter | Organization |
Licenses | 1 user | Plans start at 5 seats |
# of studies | 2 live studies | Unlimited |
Prototype testing | ✖️ | ✔️ |
Video recording (prototype tests) | ✖️ | ✔️ |
Figma integration | ✖️ | ✔️ |
Card sorting | ✔️ | ✔️ |
Session replays (card sorts) | ✖️ | ✔️ |
Surveys | ✖️ | ✔️ |
Qualitative Insights | ✖️ | ✔️ |
Tree testing | ✔️ | ✔️ |
First-click testing | ✖️ | ✔️ |
Recruitment |
|
|
On-Demand Panel | ✔️ Add-on | ✔️ Add-on |
Managed Recruitment | ✔️ Add-on | ✔️ Add-on |
Security, privacy, & controls |
|
|
Administrator controls | ✖️ | ✔️ |
Multiple workspaces | ✖️ | ✔️ |
Single Sign-On | ✖️ | ✔️ |
Support |
|
|
Dedicated Customer Success Manager | ✖️ | ✔️ |
Private projects | ✖️ | ✔️ |
Tailored onboarding | ✖️ | ✔️ |
Please contact hello@optimalworkshop.com or your account manager if you have any questions about your plan.
Is there a free plan?
Currently, there is no free plan available for Optimal users. Instead, you can take advantage of a 7-day free trial to explore and familiarize yourself with the platform.
During this trial, you'll have access to all the tools, including prototype tests, surveys, first-click tests, card sorts, tree tests, and qualitative insights. You can also invite up to 9 team members to help assess the platform’s capabilities.
Please keep in mind that the trial is meant for exploring the platform and getting a feel for its features. You’ll be able to view results from 2 participants during the trial.
Once the trial ends, you'll lose access to your account and any study results unless you upgrade to a paid subscription.
What happens when I cancel my subscription?
Customers who do not renew their subscription will not be able to access their studies and data. To regain access, users will need to upgrade to a paid subscription. Data will be stored for 90 days, and after this time it will be archived.