To view our most up-to-date pricing plans and compare features, please visit the Pricing page.

Please contact hello@optimalworkshop.com or your account manager if you have any questions about your plan.

Currently, there is no free plan available for Optimal users. Instead, you can take advantage of a 7-day free trial to explore and familiarize yourself with the platform.

During this trial, you'll have access to all the tools, including prototype tests, surveys, first-click tests, card sorts, tree tests, and qualitative insights. You can also invite up to 9 team members to help assess the platform’s capabilities.

Please keep in mind that the trial is meant for exploring the platform and getting a feel for its features. You’ll be able to view results from 2 participants during the trial. The video recording feature for prototype testing is only available to paid subscribers.

Once the trial ends, you'll lose access to your account and any study results unless you upgrade to a paid subscription.

Customers who do not renew their subscription will not be able to access their studies and data. To regain access, users will need to upgrade to a paid subscription. Data will be stored for 90 days, and after this time it will be archived.