Video recording is currently available via our closed beta. If you are an admin on a Teams or Enterprise plan, you can register your interest in the beta via this form.
As part of our closed beta release, you'll gain access to the newest enhancement in Optimal’s Prototype Testing tool.
Learn more in this overview video.
This feature will allow you to easily record participants completing a prototype test. Capture screens, audio, and video and take note of valuable nonverbal cues like eye rolls and frustration—offering you richer insights into the user experience.
Video recording will use browser technology, so it’s easy to add on to your tests with no set up required. We have built this feature using AWS as our API provider for video and screen recording technology.
A few notes for the closed beta release:
Browser Compatibility: To ensure the best experience with Video Recording for Prototype Testing, please reference our list of supported browsers and operating systems. Note that this feature may not work with some older browsers.
Mobile Usability: Video Recording is optimized for studies conducted on desktop for our closed beta. Capturing screen sharing on mobile devices is not available.
Video Recording Quality: Recordings will be captured in high definition (1080p) to give you a clear view of each session.
Study Language Support: The closed beta currently supports studies conducted in English, with additional language support being developed for general release.
Questions & feedback
We appreciate any feedback you have on improving your experience and invite you to share your thoughts through this feedback form at any time. If you have any questions, please feel free to reach out to our support team via live chat.