To support AI-generated insights, Optimal automatically creates full transcripts of your videos.
Optimal provides support for the following languages and will automatically transcribe in the original language. You can specify the languages when uploading your recordings or setting up your study under the Language section under Details.
Arabic
Cantonese
English (US)
French
German
Hindi
Indonesian
Italian
Japanese
Korean
Mandarin Chinese
Portuguese (Brazil)
Spanish (Spain)
Spanish (US & Latin America)
How to access transcripts
Go to Results > Recordings and click on a video thumbnail to open it.
Once the video is open, you can:
View the full transcript
Edit speaker names
Copy sections of the transcript
Download the transcripts
You can also click on a citation, then Show quote, and select View full transcript to jump directly to the corresponding text.
Editing speaker names
Once you have edited speaker names, the updated names will be reflected alongside any citation or quote.
Downloading clips
With Optimal Interviews, you also have the option to quickly create and download a quick snippet of your interview. Highlight key quotes or moments in your transcripts and instantly download them to share with your team.
Note on transcripts (read-only)
In the initial tool release, transcript text is read-only. While you can’t edit typos or rephrase sentences, your AI insights, chats, and citations are designed to handle small imperfections without losing meaning or accuracy. You’ll always have the video and full context to confirm intent.
You can edit speaker names, which will appear in citations and help you quickly identify who said what or segment your data.
This approach enables us to deliver this new Interviews tool faster, putting its benefits in the hands of Optimal users as quickly as possible.