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The difference between the free plan and a paid subscriptions
The difference between the free plan and a paid subscriptions

Read more about the differences between a free and paid subscription with Optimal Workshop.

Updated over a week ago

Changes to the free plan

As of 24 April 2024, the free plan is no longer available for new customers. This plan has been replaced with a 7-day free trial to test and evaluate the Optimal Workshop products. During the 7-day trial you can invite up to 9 team members to assess the tools. At the end of the trial, all users will lose access to the account, including study results, until you upgrade to a paid subscription.

What's the difference between plans?

We have three paid plan options: Pro, Team, and Enterprise. The Pro plan is designed for freelancers and individuals who need to conduct regular UX research. The team plan is for small teams to collaborate on their UX research, while the enterprise plan is for large organizations that need to scale UX research across multiple teams with high security and data privacy requirements.

Optimal Workshop Plans

Free plan

(customers that signed prior to 24 April 2024)

Pro plan

Team plan

Enterprise

1 licence

1 licence

2+ licences

Custom

Tree testing

-2 tasks per study

Tree testing

-Unlimited tasks

-Post task questions

Tree testing

-Unlimited tasks

-Post task questions

Tree testing

-Unlimited tasks

-Post task questions

Card sorting

-20 cards per study

Card sorting

-Unlimited cards

-Session replays

Card sorting

-Unlimited cards

-Session replays

Card sorting

-Unlimited cards

-Session replays

First-click testing

-2 tasks per study

First-click testing

-Unlimited tasks

-Figma integration

-Post task questions

First-click testing

-Unlimited tasks

-Figma integration

-Post task questions

First-click testing

-Unlimited tasks

-Figma integration

-Post task questions

Qualitative research

-3 sessions per study

-1 guest notetaker

-30 observations per study

Qualitative research

-Unlimited sessions

-Unlimited guest notetakers

-Unlimited observations

-Transcripts

Qualitative research

-Unlimited sessions

-Unlimited guest notetakers

-Unlimited observations

-Transcripts

Qualitative research

-Unlimited sessions

-Unlimited guest notetakers

-Unlimited observations

-Transcripts

Surveys

-Unlimited questions

Surveys

-Unlimited questions

Surveys

-Unlimited questions

Surveys

-Unlimited questions

1 live study

Unlimited studies

Unlimited studies

Unlimited studies

10 participants per study

Unlimited participants

Unlimited participants

Unlimited participants

Pre & post-task questions

Pre & post-task questions

Separate workspaces and private folders

Pay monthly or annually

Pay monthly or annually

Onboarding support and training

Admin and usage reporting

Priority support

Dedicated Customer Success Manager

Single sign-on (SSO)

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