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Create an Insight with or without AI
Create an Insight with or without AI

Learn how to create and edit a new Insight in Optimal.

Updated over a month ago

Overview

The Insights feature within the Qualitative Insights tool allows you to capture meaningful takeaways and key findings from a study faster and more efficiently. Each Insight consists of a title, description, and a selection of relevant observations.

With Insights, you can instantly view all Insights on the overview page or deep dive into individual Insights to inform key decisions. Insights is intended to be useful with or without AI features enabled.

Individual Insight view

Team members can create and edit new Insights on the dedicated Insights tab manually and/or with AI. Note takers cannot create or edit new Insights.

Find out how to create an Insight with or without AI below.


Create an Insight without AI

  1. Click on + Create new insight

  2. Click on + Edit observations to add individual observations

    1. Optional: Click on + Add filter on the Add observations page to apply 'and/or' logic to filter by keywords, tags, affinity map groupings, tasks, segments, sessions, or notetaker, and select the observations to add to an Insight.

  3. After selecting an Insight to view it, you can:

    1. Add or edit the title

    2. Add or edit the summary/description

    3. Add or remove observations

    4. Delete the Insight

Generate Insights with AI

Overview page with AI-generated Insights

Use our AI assistant to speed up Insight discovery and reveal hidden patterns in your data. Anything AI generated can be edited or deleted.

  1. Click on Generate to have AI automatically produce new Insights from existing observations. AI will:

    1. Generate the Insight titles

    2. Write a summary/description of the Insight

    3. Attach the relevant or contributing observations to each insight

  2. AI generated Insights will be indicated with a sparkle icon on the main Insights page and individual Insight page.

  3. After selecting an insight to view it, you can:

    1. Add or edit the Insight

    2. Add or edit the summary/description

    3. Regenerate the title and description

    4. Add or remove observations

    5. Delete the Insight

  4. The Insight can also be deleted if the user doesn’t wish to use it, or already has one similar.

Tip: For the best results, we recommend having at least 20 observations captured before using the AI assistant.

Generate AI Insights in different languages

Our AI-powered Insights are designed to support languages beyond English. The AI Insights functionality works to detect the main language of your observations and generate titles and descriptions in that language.

Important Note: While the AI strives to accurately match the language of your observations, occasional inconsistencies may occur. Your feedback is invaluable for helping us improve this feature, so please share your experience through our feedback and feature request form.

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