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Privacy and security for video recording

Find out more about the technology, privacy, and security in place behind video recording.

Updated over a month ago

Our recording service is built entirely on Amazon infrastructure (AWS). This means the storage and processing of videos are fully managed by Optimal. We adhere to best-in-class security practices, as demonstrated by our SOC 2 compliance.

If you wish to delete a video recording, you can either delete a study or a participant from Optimal. If you delete a study, all associated participant video recordings will be deleted.

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