An overview
With Optimal Interviews, our goal is to help you reach the aha! moments quickly and transform your videos into clear, actionable insights.
With AI Insights and AI Chat, Interviews saves you hours of reviewing raw footage by automating your research and surfacing the key themes, opportunities, and evidence you need to make confident decisions.
With this tool, you can:
Create a project to organize your recorded interviews
Upload your interviews and videos (.mp4 & .mov)
Let AI do the heavy lifting by automatically surfacing key themes, pain points, opportunities, and other key insights
Explore deeper with AI chat. Ask follow-up questions to see more insights backed by citations and supporting video evidence.
Automatically generate highlight reels, key quotes, and transcripts with AI.
Download and save videos to drive alignment and decisions across your team and stakeholders.
Interviews is currently available in early access for our Enterprise and study-usage based plans Starter and Growth.
Please reach out to your customer success manager or support to learn how to gain access to Interviews.
What's coming next
We’re actively exploring new capabilities. The following are under going discovery and exploration:
Direct, seamless integration with popular video platforms, such as Zoom, Google Meet, and Teams
Moderated user interviews recruitment and scheduling
Interview planning / discussion guide support
Non-English and multi-language support
Upload support for audio files
Questions & feedback
We appreciate any feedback you have on improving your experience and invite you to share your thoughts through this feedback form at any time.
If you have any questions, please feel free to reach out to our support team via live chat.