Optimal

Test any live website. See how users actually engage with your site or web app.

Live site testing

Find out more about what’s available now and what’s coming next.

An introduction to live site testing and our future roadmap

Learn how to build a live site test with tasks and questions.

Setting up a live site test and tasks with the Study Flow

Learn about setting up your recording preferences and video recording limits.

How to set up camera recording settings for a live site test

Learn how to write effective tasks for live site testing

How to write effective tasks for live site testing

Use Optimal's AI Simplify feature to refine your live site tasks and questions.

How to simplify questions and live site tasks with AI

Learn how to add display and branching logic to your study questions.

Adding logic to your questions

Find out more about live site testing in Optimal and frequently asked questions.

Live site testing FAQs

Learn how to get set up with a live site test

Getting started

Set up a browser and OS for live site testing and get tips for troubleshooting

Getting started with supported browsers and operating systems

Learn how to get set up and what to expect as a participant when taking a prototype test with a live site test.

Getting started as a participant with live site testing

Learn how participants navigate and complete a live site test.

The participant experience

Find out more about reviewing and downloading your video recordings.

How to view and download your video recordings

Learn about the insights available under the Results tab in live site testing.

Results and analytics

Find out more about the technology, privacy, and security in place behind video recording.

Privacy and security for video recordings

See exactly where users hesitate, struggle, or abandon their journey through video recordings.

Video recordings & analysis for live site testing

Blog

101 guides

Customer stories

Terms of Service

Privacy

Find answers and get help from Intercom Support and Community Experts

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